For those of you who haven't seen Lethal Weapon 4, or Lethal Weapon 2 or 3 for that matter, Leo Getz is a loud-mouth crooked accountant turned government witness turned private investigator played by Joe Pesci. In one of his many rants, he goes off on cell phone companies.
They $@*% you with cell phones. That's what it is. They're $@*%in' you with the cell phone. They love it when you get cut off. Y'know why, huh? You know why? 'Cause when you call back - -which they know you're gonna do. - -they charge you for that $@*%in' first minute again at that high rate.
I bring up Mr. Getz because when I was thinking about cell phone companies this morning, I realized that nothing has changed since Leo spoke these words of wisdom eight years ago. What are some complaints that the modern cell phone user has? Here's my list of ways Verizon/LG is $@*%in' you with the cell phone:
- Ring Tones - I have a 1GB MiniSD memory card for my cell phone that I've filled with MP3s to listen to on my phone. Yet I cannot use any of them as ring tones. I actually paid Verizon for the privilege of using Kanye West's Addiction as my ring tone, even though I already had it on my phone. The only reason I can't use my MP3's as ring tones is because Verizon wants one more way to charge me.
- Games - One of the best ways to pass idle time - in a line or on a train or bus for instance - is playing cell phone games. On my current phone, I have eleven games. Yet I only play four or five of them consistently. I've often downloaded games, only to find that they weren't what I expected or that I just didn't enjoy them. It would be so simple for Verizon to allow five minute demos, but instead they force me to buy the game and take my chances. Although there is a subscription option, if I like the game, then I'll probably keep the game long enough to make the subscription more expensive than the unlimited, and if I don't like the game, I still have to pay for the first month of subscription. Even worse, I can't transfer games from one phone to the next (I think. If I'm wrong on this, someone please leave a comment below).
- Walled Garden - Although I know I've had kind words for walled gardens in the past, cell phones are completely wrong for that model. I understand the appeal of the walled garden approach to cell phone companies; it keeps support easy and stops customers from crashing their cell phone's OS the way many people do with PCs. In fact, I'm sure that there are plenty of people who, if given the option, would prefer a cell phone that trades customability for reliability. I've just always thought that there would be strong demand (and not many incremental costs to develop) a developer friendly cell phone. One that allowed people to use their cell phone more like a computer, whose features are limited only by the user's imagination, as opposed to a console like Xbox, which can only be used for specific, pre-defined functions. Innovations like streaming TV and music, social networking integration, and RSS feeds could be so much more easily integrated into a phone capable of being easily programmed by the phone's owner.
While I can't imagine Leo complaining about any of the above comments specifically, I'm sure he would understand my frustration with how Verizon "$@*%s you with the cell phone."
rabia, Egypt, Jordan, Syria, and Iran, have an average median age of 22.3, as opposed to 31.5 for the United States, France and Germany. The average Westerner is 42% older than the average Middle Eastern person. The difference in ages is remarkable, and also potentially very significant.